InGage Digital Media - Privacy Policy
Effective Date: April 2, 2026
Last Updated: April 2, 2026
InGage Digital Media (“IDM,” “Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website, IDM-operated microsites, and the creative and production services we provide.
This Privacy Policy applies to information collected through our website, contact forms, direct communications, client onboarding, project communications, and any IDM-operated microsite or service that links to or references this Privacy Policy.
By accessing our website or using our services, you agree to this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to information we collect:
This Privacy Policy does not apply to third-party websites, platforms, or services that we do not control, even if they are linked from our website or used in connection with our services.
2. Information We Collect
We collect information that is reasonably necessary to operate our business, communicate with clients and prospective clients, provide services, maintain records, and protect our website and operations.
A. Information You Provide Directly
You may provide us with information such as:
B. Information Collected Automatically
When you visit our website or an IDM-operated microsite, we and our hosting or technical providers may automatically collect certain information, such as:
C. Client Materials and Project Information
If you engage us for services, we may collect and store information and materials you provide in connection with a project, including client materials, feedback, approvals, revision requests, project records, billing records, and related communications.
3. How We Use Information
We may use information we collect to:
4. How We Share Information
We do not sell your personal information.
We do not rent or trade your personal information.
We may share information only in limited circumstances, including:
A. Service Providers
We may share information with vendors, contractors, hosting providers, platform providers, payment processors, cloud storage providers, communication tools, AI-assisted tools, and other service providers that help us operate our website, manage projects, communicate with clients, process payments, store files, or perform services on our behalf.
These providers may access information only as reasonably necessary to provide services to us or support the services we provide to you.
B. Project Performance
We may share information or project materials with subcontractors, editors, designers, animators, developers, technical providers, or other service providers as reasonably necessary to perform the services you request.
C. Legal Compliance and Protection
We may disclose information if we believe disclosure is necessary to:
D. Business Transfers
If IDM is involved in a merger, acquisition, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
5. Website Platform, Hosting, and Third-Party Services
Our website may be hosted or built using third-party platforms, including Weebly and related Square services, as well as other technical providers we may use from time to time.
As a result, information submitted through or collected on the website may be processed, stored, or transmitted by those providers as necessary to host, secure, operate, and maintain the website and related services.
We may also use third-party providers for functions such as:
Third-party providers operate under their own terms and privacy practices. We are not responsible for the privacy practices of third-party services except as required by law.
6. Cookies and Similar Technologies
Our website and service providers may use cookies and similar technologies to:
You may be able to adjust cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of the website.
7. AI-Assisted Tools
As described in our Terms of Service, we may use AI-assisted tools and services in connection with our business and the services we provide, including for concepting, image generation, video generation, editing assistance, transcription, administrative support, or other production-related functions.
If you provide information, materials, prompts, or project instructions to us, those materials may be processed through such tools to the extent reasonably necessary to provide the services, subject to our agreements with service providers and applicable law.
8. Data Retention
We retain information for as long as reasonably necessary for legitimate business purposes, including:
Because our services involve creative production and project history, we may retain project-related files and records unless deletion is requested and retention is not required for business, legal, backup, or dispute-resolution purposes.
9. Data Security
We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, use, alteration, or disclosure.
However, no method of internet transmission, electronic storage, or online platform is completely secure. Accordingly, we cannot guarantee absolute security.
10. Your Choices and Rights
You may contact us to:
If you no longer wish to receive promotional emails from us, you may follow the unsubscribe instructions in the message or contact us directly.
We may still send non-promotional communications related to inquiries, projects, billing, legal notices, support, or administrative matters.
11. California Privacy Rights
If California privacy law applies to our business and your information, California residents may have rights that can include:
At this time, IDM does not sell personal information and does not share personal information for cross-context behavioral advertising.
To submit a privacy-related request, contact us using the contact information below. We may need to verify your identity before responding to certain requests.
12. Do Not Track / Global Privacy Control
Some web browsers offer “Do Not Track” signals, and some users may enable Global Privacy Control or similar privacy preference signals. We will handle such signals as required by applicable law.
Because we do not sell personal information or share it for cross-context behavioral advertising, we do not currently provide a separate “Do Not Sell or Share My Personal Information” link.
13. Children’s Privacy
Our website and services are not directed to children under 13.
If you are under 18, you should use our website or services only with the involvement of a parent or legal guardian.
We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us so we can review and delete it if appropriate.
14. Links to Other Websites and Platforms
Our website or communications may contain links to third-party websites, platforms, tools, or applications. We are not responsible for the privacy, security, or content practices of those third parties. Your use of those services is governed by their own terms and policies.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version and revise the “Last Updated” date above.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, contact us at:
InGage Digital Media
Email: [email protected]
If you want questions about your service agreement or Terms of Service handled through a separate address, you may also direct those to:
Support: [email protected]
Last Updated: April 2, 2026
InGage Digital Media (“IDM,” “Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website, IDM-operated microsites, and the creative and production services we provide.
This Privacy Policy applies to information collected through our website, contact forms, direct communications, client onboarding, project communications, and any IDM-operated microsite or service that links to or references this Privacy Policy.
By accessing our website or using our services, you agree to this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to information we collect:
- through our website and IDM-operated microsites;
- when you contact us by email, form, phone, or other direct communication;
- when you inquire about, purchase, access, or use our creative and production services;
- when you provide information, project instructions, or materials in connection with a proposal or project; and
- when you interact with us in connection with deliverables, support, billing, or administrative matters.
This Privacy Policy does not apply to third-party websites, platforms, or services that we do not control, even if they are linked from our website or used in connection with our services.
2. Information We Collect
We collect information that is reasonably necessary to operate our business, communicate with clients and prospective clients, provide services, maintain records, and protect our website and operations.
A. Information You Provide Directly
You may provide us with information such as:
- name
- email address
- phone number
- company or organization name
- billing information
- project details, instructions, and creative briefs
- files, media, logos, text, audio, video, images, and other materials you submit to us
- communications you send to us by email, form, or otherwise
B. Information Collected Automatically
When you visit our website or an IDM-operated microsite, we and our hosting or technical providers may automatically collect certain information, such as:
- IP address
- browser type
- device type
- operating system
- pages visited
- time and date of access
- referring URL
- general website usage information
- cookie and similar technology data
C. Client Materials and Project Information
If you engage us for services, we may collect and store information and materials you provide in connection with a project, including client materials, feedback, approvals, revision requests, project records, billing records, and related communications.
3. How We Use Information
We may use information we collect to:
- respond to inquiries and communicate with you;
- evaluate potential projects and prepare proposals or service offerings;
- provide, manage, and deliver our services;
- create, revise, store, back up, and deliver project files and deliverables;
- communicate regarding approvals, revisions, schedules, billing, support, and administrative matters;
- operate, maintain, troubleshoot, secure, and improve our website, microsites, and services;
- maintain business and legal records;
- detect, prevent, or address fraud, misuse, security issues, or unlawful activity; and
- comply with legal obligations and enforce our Terms of Service and other agreements.
4. How We Share Information
We do not sell your personal information.
We do not rent or trade your personal information.
We may share information only in limited circumstances, including:
A. Service Providers
We may share information with vendors, contractors, hosting providers, platform providers, payment processors, cloud storage providers, communication tools, AI-assisted tools, and other service providers that help us operate our website, manage projects, communicate with clients, process payments, store files, or perform services on our behalf.
These providers may access information only as reasonably necessary to provide services to us or support the services we provide to you.
B. Project Performance
We may share information or project materials with subcontractors, editors, designers, animators, developers, technical providers, or other service providers as reasonably necessary to perform the services you request.
C. Legal Compliance and Protection
We may disclose information if we believe disclosure is necessary to:
- comply with law, regulation, subpoena, court order, or legal process;
- protect our rights, property, safety, or security;
- investigate fraud, abuse, or misuse; or
- enforce our Terms of Service or other agreements.
D. Business Transfers
If IDM is involved in a merger, acquisition, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
5. Website Platform, Hosting, and Third-Party Services
Our website may be hosted or built using third-party platforms, including Weebly and related Square services, as well as other technical providers we may use from time to time.
As a result, information submitted through or collected on the website may be processed, stored, or transmitted by those providers as necessary to host, secure, operate, and maintain the website and related services.
We may also use third-party providers for functions such as:
- website hosting
- contact forms
- file storage
- analytics
- invoicing or payment processing
- email communications
- project delivery
- AI-assisted production or administrative tools
Third-party providers operate under their own terms and privacy practices. We are not responsible for the privacy practices of third-party services except as required by law.
6. Cookies and Similar Technologies
Our website and service providers may use cookies and similar technologies to:
- operate and maintain the website;
- remember preferences;
- understand website traffic and usage;
- improve performance and user experience; and
- support security and fraud prevention.
You may be able to adjust cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of the website.
7. AI-Assisted Tools
As described in our Terms of Service, we may use AI-assisted tools and services in connection with our business and the services we provide, including for concepting, image generation, video generation, editing assistance, transcription, administrative support, or other production-related functions.
If you provide information, materials, prompts, or project instructions to us, those materials may be processed through such tools to the extent reasonably necessary to provide the services, subject to our agreements with service providers and applicable law.
8. Data Retention
We retain information for as long as reasonably necessary for legitimate business purposes, including:
- providing services;
- maintaining project files, backups, and records;
- handling follow-up revisions or support;
- maintaining billing, tax, and accounting records;
- resolving disputes; and
- complying with legal obligations.
Because our services involve creative production and project history, we may retain project-related files and records unless deletion is requested and retention is not required for business, legal, backup, or dispute-resolution purposes.
9. Data Security
We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, use, alteration, or disclosure.
However, no method of internet transmission, electronic storage, or online platform is completely secure. Accordingly, we cannot guarantee absolute security.
10. Your Choices and Rights
You may contact us to:
- request access to certain personal information we hold about you;
- request correction of inaccurate information;
- request deletion of information, subject to legal, contractual, backup, recordkeeping, and legitimate business exceptions; or
- opt out of marketing communications.
If you no longer wish to receive promotional emails from us, you may follow the unsubscribe instructions in the message or contact us directly.
We may still send non-promotional communications related to inquiries, projects, billing, legal notices, support, or administrative matters.
11. California Privacy Rights
If California privacy law applies to our business and your information, California residents may have rights that can include:
- the right to know certain information about the personal information collected, used, disclosed, sold, or shared;
- the right to request deletion of personal information, subject to exceptions;
- the right to request correction of inaccurate personal information;
- the right to opt out of the sale or sharing of personal information; and
- the right not to be discriminated against for exercising applicable privacy rights.
At this time, IDM does not sell personal information and does not share personal information for cross-context behavioral advertising.
To submit a privacy-related request, contact us using the contact information below. We may need to verify your identity before responding to certain requests.
12. Do Not Track / Global Privacy Control
Some web browsers offer “Do Not Track” signals, and some users may enable Global Privacy Control or similar privacy preference signals. We will handle such signals as required by applicable law.
Because we do not sell personal information or share it for cross-context behavioral advertising, we do not currently provide a separate “Do Not Sell or Share My Personal Information” link.
13. Children’s Privacy
Our website and services are not directed to children under 13.
If you are under 18, you should use our website or services only with the involvement of a parent or legal guardian.
We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us so we can review and delete it if appropriate.
14. Links to Other Websites and Platforms
Our website or communications may contain links to third-party websites, platforms, tools, or applications. We are not responsible for the privacy, security, or content practices of those third parties. Your use of those services is governed by their own terms and policies.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version and revise the “Last Updated” date above.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, contact us at:
InGage Digital Media
Email: [email protected]
If you want questions about your service agreement or Terms of Service handled through a separate address, you may also direct those to:
Support: [email protected]